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L-W-O Community

Primary, Secondary & Paediatric Lymphoedema Online & in the Community

Complaints Policy

In the first instance please email Gaynor Leech at: please do not send an official complaint via Messenger.

Please note:  Complaints will usually be acknowledged within 48 hours during the working week.  They will not be dealt with on a Saturday or a Sunday.

Our aim:  Is to deal with the complaint within seven working days.

In the event:  No satisfactory conclusion can be reached after seven days the complaint will be put out to the L-W-O support group members for adjudication


Terms and conditions 

Private Message Abuse

Safe Guarding Policy

Website Linking Policy

Mission Statement



Page first published October 2016

Planned review January 2021